hey guys, first post here! excited to be here. i wanted to post about this post which i came across on reddit but wanted to know the opinion of folks at sajha as well. i remember my experience at nepal using the internet and it was... not very good.

Worldlink clearly does not have the sufficient bandwidth to serve its users well. I’ll make my case (I will also point out other ISPs where applicable):

• They are the only ISP with daily limits on their unlimited plans. It seems to not be implemented for all users, so some users do get true unlimited while others have their speeds reduced for as little as 6GB per day on their unlimited plans. I suppose it will be implemented to more users with time. This policy is not there with any other ISPs.

Other ISPs like Vianet do have FUP policies but they are a lot better than Worldlink’s. ClassicTech seems to be best here, with no known limit per month in terms of data.

• Many users have been getting drastically low upload speeds than before. Worldlink did not use to have very good upload speeds to begin with but it seems to have gone way worse recently. Low upload speed affects things like uploading photos and videos and other files, backing up files online, online calls, online video calls, peer to peer transfers, allowing remote access, CCTV streaming, live streaming, game streaming, and other uses.

ClassicTech also seems to be guilty in this one.

• Download speeds also have been reported by many Worldlink users to be inconsistent, specially in peak hours but also in other times. Different users have different experience with this it seems.

I should point out that other ISPs like Itel are also guilty on this one.

• Even their Dashain offer. They have some “scratch and win” offer. ClassicTech and Subisu brought higher speed plans for lower prices in their Dashain Tihar offer. Vianet had updated its plans just before Dashain and it was still quite competitive so they just added a bit of discount and extra months on subskription. Worldlink’s plan has been outdated for a long time - others provide higher speeds for lower price, but Worldlink didn’t update its plans. I think it’s because they can’t update the plans as they don’t have the bandwidth.

• Worldlink is also the only ISP which doesn’t provide higher speeds for locally cached content like YouTube, Facebook, Play Store, Akamai, popular torrents, etc. With other ISPs, you get higher speeds than you are paying for with Youtube and other local contents but not with Worldlink. This might be because their cache servers are used to the full and they don’t have much more capacity. Not sure on this one because I think this could be easily mitigated by them.

It seems they have been adding users at a very fast pace but not purchasing enough bandwidth to serve the users well.

source: https://www.reddit.com/r/Nepal/comments/75oqcm/bad_business_practices_in_nepal/
(emphasis is my own)

i used to have worldlink net as well but that was many years back when i was in nepal, it was pretty bad but the only other option than dialup for me but now there seems to be more choice.

what has been your experience with isps?

edit: forgot to add source, playing with formatting

Great Analysis! Shall I trust it? I do not know because I have not done any such extensive research and I do not have any such evidence to support the claim.

Lets hear somebody else opinion.

@tito-satya:

my experience with worldlink was from years back when i was in nepal so i can't speak of my own experience but i found these which shows other users complains and seems to support the claims made in the post:
https://www.reddit.com/r/Nepal/comments/74ztk6/weekly_isp_thread_5_8th_oct_14th_oct/
https://www.reddit.com/r/Nepal/comments/74spie/weekly_isp_thread_4_1st_oct_7th_oct/

and other weeks thread too

Business try to make money that is their main goal. It would be better for business if they served the customers well but that rarely happens. Even nice restaurants start losing their standards after they make a little money and get greedy. Same with worldlink. In the beginning they were good but now they are more after profit but they have a lot of competitors so they try to rip off the customers to make profits.

Few months back some stores in durbarmarg were closed because they were found to charge a lot more than the cost of items but how is something like ISP regulated? Nepal laws are obsolete and need to be updated. Even in US a bottle of saline costing $1 is charged upto $100 in hospitals.