Sajha.com Archives
Nepal phonecard headache

   Dear friends, What is the best phonecar 15-Nov-03 LadyBug
     WEll Ladybug, try usgin nepbiz.com, i th 15-Nov-03 Indisguise
       If you use cards with low rates to Nepal 16-Nov-03 Hemendra Bohra
         Hello, The best card for now is FIRE 16-Nov-03 Chordaku420
           Lady Bug: Hemendra Bohora's statement is 16-Nov-03 hercules
             Ram ram Hemendra Ji, I have also been 17-Nov-03 lalubhai
               Hey I used MiCasa and had no problem. It 17-Nov-03 amorous
                 Thank you all who replied to my question 17-Nov-03 LadyBug
                   I wanted to help LadyBug, but I was myse 17-Nov-03 Bhunte
                     Lalubhai,Ladybug, Thanks for you advi 18-Nov-03 Hemendra Bohra
                       Wah wah wah...............kya baat hai h 18-Nov-03 LadyBug
                         hey ladybug-- If you are encountering s 18-Nov-03 coolnepali
                           Good explanation from Hemendra Bohora an 18-Nov-03 Masti
                             *explicit 18-Nov-03 hansy420
                               exlicit warning dekhda dekhdai ni kinne 18-Nov-03 hansy420
                                 Good Chance For Advertisement--Dhukuti.c 18-Nov-03 coolnepali
                                   NOTE TO ADVERTISEMENTS: Please note t 19-Nov-03 San
                                     This was not meant for Hemendra Bohra's 19-Nov-03 San
                                       sarbapartham sabailai parnam Hemendra 19-Nov-03 lalubhai
OK to all those chamchas -- who felt the 19-Nov-03 Ladybug
   ladybug, if you wanted to mind our own b 19-Nov-03 hansy420
     What LadyBug had earlier concerned was w 19-Nov-03 Bhunte
       Thought would not come back here..... t 20-Nov-03 Ladybug
         oh mah LADY! dhyaammmm...that was hillar 20-Nov-03 hansy420
           Ladybug, ahem ahem pranam re. lau lau La 20-Nov-03 bhunte
             Ayusman=Ayusmati 20-Nov-03 bhunte
               Bhunte, I think you are confusing "Hi 20-Nov-03 Hemendra Bohra
                 hemendra ji, thanks for the clarifying n 20-Nov-03 bhunte
                   uggggggghhhhhhhhh..........you sound gro 22-Nov-03 LadyBug
                     LadyBug ji -- lau maile ta Sajha ma sant 22-Nov-03 Bhunte


Username Post
LadyBug Posted on 15-Nov-03 08:19 PM

Dear friends,
What is the best phonecard to call Nepal/KTM right now? Please let me know.......as I am getting really frustrated today -- I tried himtel and Itelcard both today and this lady in Nepal-line goes -- "Outgoing calls in this phone are not formidable" or something like that.
What the heck does that mean???????? I Need to Call soon!!! HELP! someone pls.
Indisguise Posted on 15-Nov-03 09:35 PM

WEll Ladybug, try usgin nepbiz.com, i think its 25 mins for$5.... so its kindda okiee..I used to use paylessdial.com as well.. but you have to be a member for that so it might take couple of days. If ur in hurry, nepbiz provides the pin as soon as ya give ur credit card no... hope it helps... Have a great time talking back home, IndiguiSE.
P.S: If you need addtional info, don't hesitate to ask.
Hemendra Bohra Posted on 16-Nov-03 12:18 AM

If you use cards with low rates to Nepal you will most likely get that message. Most phonecard companies try sending their calls over cheaper networks -- VoIP networks which have started after UTL started its phone service in Kathmandu. Many of the phone lines of these VoIP providers have been blocked by UTL after complaints from NTC.

Any cards promising more than 16 mins for $5 will most likely use these cheaper networks to send calls to Nepal.

Try using cards with higher rates.

Hemendra
Chordaku420 Posted on 16-Nov-03 07:20 AM

Hello,

The best card for now is FIRE (FUEGO) and you can find this in DC area. $ 10 gives you 71 minutes and I am enjoying it without any network problems.
hercules Posted on 16-Nov-03 09:16 AM

Lady Bug: Hemendra Bohora's statement is correct. You need to make a choice 1) Should you use the cheapest card available in the market and get all the headaches specially when you're in urgent need or (2) pay little higher price and call Nepal in guaranteed minutes (so called clean card) with no connection fee, no maintenance fee etc. These cards have no problem. Some of the good clean card that is currently avaible in market is Everest card at www.Dhukuti.com, clean card at Himtel.

Plus I strognly recommend you to buy with these two reliable, reputed Nepali owned company. They both have a excellent customer service.

There was a situation that I had some problem when I used Everest Card from Dhukuti.com and lost couple minutes. I called their customer service 1-866-DHUKUTI, they added back my minutes.

I had very bad experience with Itelcard and some other cards that pops on internet everyday. Never try those. First of all you don't who they are, what's their reputation, what will happen if there's some problem. Believe me this calling card looks like very complicated and fishy.

The lesson I learned from my experience is good customer service after purchase is the key.

Wish you good luck with your card search.

Hercules
lalubhai Posted on 17-Nov-03 11:40 AM

Ram ram Hemendra Ji,

I have also been a vicim of these cheap cards lately. A couple of days ago I purchased one of these Micasa cards for $10 and have already lost $4 for nothing.

May be you being the owner of 'himtel' can tell us a bit about how all these different card companies operate. You use lingos like UTL and VoIP and blah blah..what in the world are they? All I know as a consumer is that there are a bunch of really cheap cards out there and personally for me 98% of the time they have worked great. And how are your cards different than those cheap ones. If these cheaps cards are so bad why is it that you are still selling them on your web site. And bhagwan Jane they are still your best sellers! I don't mean to sound negative but couldn't it be that you are promoting the more expensive ones coz they bring you more profit.
amorous Posted on 17-Nov-03 01:30 PM

Hey I used MiCasa and had no problem. It's a hit and miss beautiful people ... just like love!
LadyBug Posted on 17-Nov-03 04:36 PM

Thank you all who replied to my question.......

Indisguise, i will try it, thanks for the website (never heard of it tho)

Chordaku -- heheh sorry i am not in your tol, so guess it wont work for me. thanx tho.

Hmm hercules -- good promtion -- but has anyone else used dhukuti? How is it?????

amorous -- i did use it before with no problem too but when u get such hassle i swear you'd never go back there!

hemendra bohra -- i agree with lalubhai completely and would like to add that if you donot refund for those extremely pathetic cards (PLEASE DO NOT SELL THEM, if you cannot live up to customer's expectations_it's like having drugs in your house and telling your kids, DON"t do it!!! heehe what kind of joke is that?? doesn't make sense to me. I am telling you this -- before someone reports you to BETTER BUSINESS BUREAU.

just a friendly advice for your business. you can take it or leave it, wish you the best.
Bhunte Posted on 17-Nov-03 05:19 PM

I wanted to help LadyBug, but I was myself "Afu ta Uttano Mahadev, Kasle Dela Bar". In her term, the type of "extremely pathetic cards" sucks one's wallet great time in the following way:

1. Connection fee weekly maintenence fee for once used card is deceiving
2. No connection
3. Poor voice quality
4. Connects and immediately disconnect drains minutes available in the card
5. Less minutes contrary to the stated one in the poster

I argued about these issues with the Korean vendor, but who listens? These cheap cards works Ok to call Japan, China, Europe, or Continental USA. But for Nepal, sometime i feel better tossing a coin.

Hemendra Bohra Posted on 18-Nov-03 09:17 AM

Lalubhai,Ladybug,

Thanks for you advice and comments.

Profit kai kura garnu hunchha bhane, we make about the same profit on all type of cards we sell. The reason we promote cards with higher rates is that those cards give less problems while calling Nepal, which means less hassle for us.

The cards with low rates to Nepal that we sell on our site are not much different from what are available in the market. We are just resellers for these cards. We sell what is available in the market. All cards with low rates to Nepal use pretty much the same networks to send their calls to Nepal.

UTL stands for United Telecom Limited. It has just started providing phone service in Nepal using wireless local loop technology. Instead of extending a copper wire to your house they give you a wireless device to which you attach a regular phone. VoIP stands for Voice over Internet Protocol -- sending voice through internet. Using VoIP, providers can bypass the high termination charges that they would have to pay NTC to terminate international calls in Nepal.

As "amorous" says above these Micasa cards are "hit or miss" type. We sell these cards on our site but only with explicit warnings about them.

We continue to sell these cheaper cards even after knowing that they have problems because many of our customers demand them. There are many customers who buy a couple of Micasa cards every other day -- even when we tell them of the problems. Apparently it works better for outside Kathmandu than inside, and for heavy users on average they are able to get more minutes than from other cards. But, for occasional users it is purely a "hit or miss" card.

You will notice that on our site, by mentioning all the problems, we actually discourage you from buying cards with low rates for Nepal. Our hope is that by providing all the relevant information our customers will be able to make an informed decision. aba sabai kura padera pheri customer le tyahi card nai kinyo bhane ani call garda problem bhayo bhane hamile ke nai garna sakchhaun ra? Bechyo bhane tapaiharu le yasto card kina bechya bhannu hunchha, bechena bhane aru harule tyo card kina bechna banda garya bhannu hunchha. Aba kasko kuro sunne hola?

Pashupati Nath le aba chhittai Nepal ko laagi sasto ra bharpardo card upalabda garawun!


Dhanyabad

Hemendra
LadyBug Posted on 18-Nov-03 11:58 AM

Wah wah wah...............kya baat hai hemendra bohra ji -- aap jaisa businessman to nepal me madwari ke yaad dilate hai humko.........there is no shortage of them in US too apparently. Aap ka baat sunke to mujhe hindi me baat karne ko man huwa........kya kare - yesa lagta hai ki aap to sab kuchh jante hai.....not onlyyeh phonecard biz but everything about your cards and customer.......so why so many complaints????

Shouldnt you have a happy customer out of this all? Don't u think there is something wrong with ur biz if there is a customer coming to complain here.......and ask others for help, because you were "not" helpful?????????? aap ka to jawaaf hi nahi....re.

don't try to sell us on guff if u r doing phonecard biz, sell us good quality phonecards "without" explicit warnings. I still demand full refund for those cards. Do you care about customer complaints?? do u have any business integrity - like if the customer is not happy, i am not happy???

it's not so much about money, i give more than that to charity each week. but it's about ur honesty and integrity in business, and when a nepali starts doing such gandha thing.
then raam jane......

BHUNTE -- sORRY long time no see yaar.......had been busy. but how are ya?? thanks for dropping by and throwing some grains to peck on for the birds around here hehe., if u know what i mean. Ani yastai chha hernu na ke garne, gareeb janta ko ragat chusna paye kasaile chodne rahenacchha. afu ta jahile pani khaldo ko khaldo mai re kya :-) aru dukheso pachhi pokhula.......ahile kaam tira lagnu paryo. kyarnu, hard life!!! just j/k.
coolnepali Posted on 18-Nov-03 12:29 PM

hey ladybug--
If you are encountering such problem then why don't you talk to himetl directly by calling them.
Why such a fuss?
This is typical--if you had bought from non nepali then you wouldn't cry like this.
Himetl is helping and you are responsible for buying the card.
As they said that they are selling the same cards that are sold in stores.
So why don't you go to the stores and buy for yourself.
Instead of supporting Nepali business--do not just cry about it. If some nepali is trying to do some good--why we all have to brag about it? For instance we are wasting time in talking about Puskar Shah.
So again if you do not agree with hemendra then talk to him directly---
How cheap can you be? You go out and find a card for yourself and then you will realize--go and shout at those stores or card makers and let us know what they say to you.
Atleast Hemendra is being honest and being good.

--THINK WITH CLEAR MIND----------I KNOW YOU WILL COME BACK AND GET FIRED UP----BUT DO I CARE??
Masti Posted on 18-Nov-03 01:55 PM

Good explanation from Hemendra Bohora and CoolNepali is right. I don't understand either what's problem with this Lady Bug. He seems like typical nepali "Aafu pani kehi nagarne aru le gareko ma khutta tanne".

Seems like he wants very very cheap card with 5 star luxury on phone call. Hemendra Bohora explained him but Lady bug thinks he's like marwari. I will ask you what's wrong with marwari in Nepal. If there're not marwari do you even what products you'll get in Nepal. Can any bahun, chhetri could start their own business bring products from all around the world for you. If there were not business man like Khetan, Dugar, other marwaris where would have Nepal be today in terms of economy. Most of the non marwaris know only how to take bribe and pull the leg.

You came and ask help where to buy phone in this thread. Hercules gave you some suggestion, you think that's a promotion. I use phone card from Dhukuti.com regularly. They are doing great job in terms of products and customer service.

If you still think they are rip off for you, why do you still buy from Himtel. Why don't you just go and buy where you think is great service.

The bottom line is Nepali bhaera Nepali lai support garnu parchha could be anything leadership, enterpreneurship, products, services etc. Himtel or Dhukuti.com non of these can create custom phone card for you with 100 mins. for $10 and get luxury of AT&T $4.5 per min call.



hansy420 Posted on 18-Nov-03 02:38 PM

*explicit
hansy420 Posted on 18-Nov-03 02:38 PM

exlicit warning dekhda dekhdai ni kinne kasto hola ta yo ladybug...ma ta achammai parchu
coolnepali Posted on 18-Nov-03 09:10 PM

Good Chance For Advertisement--Dhukuti.com
Nice job...
San Posted on 19-Nov-03 06:37 AM

NOTE TO ADVERTISEMENTS:

Please note that any profit oriented postings directed at consumers by companies trying to promote their business, need to do it through regular channel through the medium of banner ads.

Although sajha is a free service to people of Nepali origin, businesses aiming to make money off this site, need to advertise by means of banner ads.

Best Regards,
San
San Posted on 19-Nov-03 06:42 AM

This was not meant for Hemendra Bohra's posting, but another posting which was blatantly advertising with discount codes as well!
lalubhai Posted on 19-Nov-03 07:49 AM

sarbapartham sabailai parnam

Hemendra ji, Thanks for the information you have provided. My intent was not to expose you as a 'thugaha' but as a consumer I will always question any businessman. Be it a marwari or a pahad ko Jaisi bahun! If you are a businessman you are out there to make a profit and there is nothing wrong with that. I wish I could have done something. Anyway I appretiate your information. Here is what I get from all the discussions above.

1) The cheap cards are very risky for the KTM valley but are fine for towns outside.
2) Himtel will continue sale cheap cards (that are shitty for the valley) because there are people who demand them.
3) San does not want people promoting their business on this site (with a reference to dhukuti.)

So long everyone. and yes I will continue to purchase the cheap cards. I am non valley guy after all....

Ladybug Posted on 19-Nov-03 05:30 PM

OK to all those chamchas -- who felt the need to come to this thread and bash me:

My intention in starting this thread was not to wage a war! Tapaiharu ta khoob jhagadya bhayera aunu bhayo yaha -- yo kunai rakshi khayera galfatti garna aune thau haina. Mind your own business.
Ya -- this is to coolnepali, masti and hansy420 (could it be a mere coincidence that their names are so similar, hmmmmmmmm_). Afno kaam kura chodera, arkaa ko kura ma haath halna auchha **#R% &R&^R*(()))) who knows u might be trying to save ur own face, as u r involved in a similar masterplan. so watch out!!!

Secondly, like San said, this is not a place to advertise ur business, take it somewhere else. But however, this is a place to ask fellows for help, have a discussion (PS: The topic is kurakani, not Jhagada_) And why ur hair (or talu) gets up when i'm just trying to have a dialogue here (With like minded people), not u jhagade bashers?? i dont get it.

Last but not the least, I still think people like lalubhai and I can express out opinions, as can hemendra bohra. And mind u, i was doing business with him (so what does that tell u about nepali ko khutta tanne thing -- why would i support him, when i knew i had endless choices around??). btw -- with any business people are contented and discontented. And i have nothing against those who are happy with the crappy cards, coz its cheap for u. Timiharu ko jai hos. tara when u r in a competetive biz like this, u have to be the best. not jharjhure. So i just had the advice for him to improve if he could. I had also said _- take it or leave it (look at the earlier post). i have never bashed anyone like u just did, fellas!

btw, i got more unwanted people sneaking in this thread than i expected. so eti.
i am going to be under a tree meditating for the rest of the day to get ur crap out of my head.........ehehehe. timiharu sabale pani shanti paos. by the way -- i solved my card problem already and i am not going to disclose anything more, thanks to those who
GENUINELY tried to help. I know who you are. and timiharuko sachhai jai hos. :-)
hansy420 Posted on 19-Nov-03 08:22 PM

ladybug, if you wanted to mind our own business why the heck did you post your crap here? you could've just gone straight to him and sorted things out....just use your brain once in a while for gods sake.
Bhunte Posted on 19-Nov-03 08:47 PM

What LadyBug had earlier concerned was with the general business malpractices and possible exploitation of sidha-sojha customers. In any business customer relationships is very important. Customers' complains need to be taken positively. If it is a "hit or miss" kind of phone card, that should also be written along with the lines of other warnings (such as, 89cents connection fee, weekly maintence fee of 49 cents, etc.). However, I still wonder why it is not a "hit or miss" calling Japan, China, Europe, or continental USA, but it is usually in the countries like Nepal or Uganda using the same card? Also, if Himtel is also a little expensive n better card than micasa etc, but LadyBug encountered connection problem with it. Then why "hit or miss" in himtel card as well? Deregulation of telcom sector has substantially benefitted mass consumers, yet any voices against malpractices are justified and subject to public scruitinity.

Himtel was working fine till I used it last year. I don't know its performance these days. I also use calling cards from local stores, but have local phone company as a backup for emergency domestic/int'l calls.

LadyBug ji, kyarnu ra yestai chha yeha ko riti thiti. aru pachhi sabistar la.
Ladybug Posted on 20-Nov-03 09:39 AM

Thought would not come back here.....
tara bato katda bhunte ji lai dekhe pachhi pranaam bhanna ayeko. Darshan hai bhunte.
Thank you for your intelligent explanation ..... you got the gist of my feelings . however i was using aam janata language to explain to the type of janata that were trying to respend to me........heeheh. so thanks for upgrading the language for more sober ppl around here :-)

hansy -- are u related to chordaku ... I see that ur coming from the same family of 420. so just wondering........anyways - i would not feel a need to demonstrate the use of my brain to you by any means. i have enuff proof that u r not my type, so there!! hahaa.
Next time - if u want to go mess up with someone - please pick someone on the street, not a LADY like me!! so there goes my advice to you (for your gods sake). hope u get another (better - improved) means of proving your hansy-ness. I dont need to, I know who I am and what I am doing by posting things here. DOn;t need to ask u first !!get it?
hansy420 Posted on 20-Nov-03 12:17 PM

oh mah LADY! dhyaammmm...that was hillarious :-D Although you didn't have any answer to my last message, I had fun reading yours. So its no use to ask you the same thing again huh. And no i don't want to go pick someone out on the street. And I had no intention of picking someone just to mess with. Just wanted to drop in a few words regarding what I felt was inappropriate. And sorry to disappoint you, I don't know chordaku. Just because you're name is ladybug doesn't mean you too come from some bugs family. Or am I wrong? If i am wrong, you probably are a lady bed bug huh :) cause you're not out there on the streets so gotta be some indoor bug. so bed bug is just a wild guess.

JK! :-P
bhunte Posted on 20-Nov-03 02:25 PM

Ladybug, ahem ahem pranam re. lau lau Ladybug lai asirbad ta dinai paryo...Ayusman bhava! santan le Sajhapur dhakun, hajur lai kahile pani char saye bis dhanda garna naparos...lol
bhunte Posted on 20-Nov-03 02:26 PM

Ayusman=Ayusmati
Hemendra Bohra Posted on 20-Nov-03 06:42 PM

Bhunte,

I think you are confusing "Himtel card" with Himtel Clean, Himtel Rechargeable card. "Himtel card" is being used in this thread as meaning cards bought from Himtel site. Only Himtel Clean and Himtel Rechargeable cards are own, and we take full responsibility (including customer service for disconnection, lost minutes, etc) for those cards. For other cards we are just resellers. Those cards have their own customer service.

Explicit warning about TotalTalk/Micasa cards and general suggestions about which cards to buy for Nepal are provided on our site.

Thanks.

Hemendra
bhunte Posted on 20-Nov-03 07:03 PM

hemendra ji, thanks for the clarifying note...
LadyBug Posted on 22-Nov-03 07:10 AM

uggggggghhhhhhhhh..........you sound gross hansy420 -- oh my oh my oh .... damn.
that really stinks. anyways - getting back to the point of talk - -i feel i have nothing to prove to you, like i said before. so we can go our own ways and not have to talk about this bhanya kya. it's possible that angrezima bhanda ali sabistar bhayena. dont worry i understand.

bhunteji -- feri darshan gare. ashirvaad chahiraheko chha afulai kinabhane jata here pani kalo najar lage jasto chha kya malai......ke garnu. hare ram ram. tara hajurko ayusmati blessing le sabai theek garne chha bhanne asha gardachu. lagchha hola ni hai hajurko blessing ta. ani santaan ko kura garne bela bhaako chhaina ali. afu nai bacchha jasto lagccha ke garnu. if my shriman says otherwise i will let u know first, promise. :-)

char so bis ko ke kura garnu -- me ta too good for that ni...have too nice of a job and life to do such thing....chi chi. :-) bhagwan ko ashirvaad le bhannuparyo. lau ta pheri bhetaula. pranam.
Bhunte Posted on 22-Nov-03 03:25 PM

LadyBug ji -- lau maile ta Sajha ma santa, mahanta, mahatma ko role pani khelnu parya jasto chha. tei ta kahile kahile yeha kalo najar ko sath ma kalo chhaya ra kal nag pani bhettinchhan. Tapai ko graha santi ko lagi arko Sanisbar Sajha ko pipal bot ma puja archana garnechhu. lau aja I will buy kancho dhago, besar, achheta, jau, til etc for puja....lol. But there are many many gems here as well except few staring shadows that you might have perceived!!

>>>>afu nai bacchha jasto lagccha ke garnu. if my shriman says otherwise i will let u know first, promise. :-) <<<< Thanks for that:-) My blessing will always be there for you as well. We will always be there to greet the wonders of life!